Reply to Anyone else have a bad experience with Photo Affections?

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[quote=Anonymous][quote=Anonymous]Looks like I am in the same boat as all of you...purchased the Living Social deal, ordered my cards on 12/08/2013 (Invoice #805509), still showing as Printing in Process and will arrive AFTER Christmas.  This is completely unacceptable as their time table states the latest my order should have shipped is 12/11/2013.  I tried calling several times, was told by recording that they had a high volume of calls and was disconnected.  When I emailed for the status of my order on 12/12/2013, received a reply that they are very behind with the holidays and they would ship soon.  Well, since I can't get through on the phone I have emailed twice more asking to cancel my order and receive a refund, to which I have received no reply.

I can understand the holidays are busy for businesses but they certainly should have had the sense not to offer so many Living Social vouchers if they could not handle the volume.  Judging by all of the recent comments, they are not even close to being able to handle the volume.  Extremely disappointed and will make sure everyone I know never uses this company!

By the way, had my cards printed this weekend at CVS with same-day service, and they look fine for only a couple dollars more than the Photo Affections voucher was for.  Wish I had done that in the first place!  :x [/quote]

Hi, we looked that number up, and can't find that order. Are you sure that is the correct order number? Can you please check again, and email it to feedback@photoaffections.com with "DC Urban Moms" in the title? We'd like to fix this for you ASAP![/quote]

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