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Health and Medicine
Reply to "Carefirst claims not processing"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]All of my OON claims have been processed. I emailed the CEO with a trail of who I talked to and when (and what they said), and the details of each claim. [/quote] This is a terrific suggestion - especially the compelling detail of including prior customer service contacts - thank you! If you could share the contact information you used for the CEO that will help us all…[/quote] When I emailed, they were in between CEOs. Looks like the new one will be effective May 4th of this year. I don’t feel comfortable putting the CEOs email address on a public forum, but what I will say is that the Carefirst email format is first name dot last name at carefirst dot com. I would assume that the interim CEO is still in place until the new one goes in on May 4th. Google is your friend. [/quote]
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