Reply to Why is Toll still allowed to run age group champs?

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[quote=Anonymous]I once had an employee like this. She even admitted she liked the power. But we were in customer service. Which is what this job is. There was no threat, so “security” doesn’t need to be threatening. They need to keep things orderly and de-escalate tension. Not be the source of it. We’re talking kids, parents, coaches and volunteers all trying to have a fun and good experience at a swim meet…not conducting surveillance for the UN. We want to keep everyone safe, but the general risk is low, especially if your target is a 10 year old entering the deck too early or a parent who had been on deck all day without a credential, or ensuring a parent of a sick kid doesn’t get on deck illegally. Mind you, very few adults on deck have been background checked.

My employee realized she was in the wrong role, so she proudly quit and announced she was going to work for tsa.  And that’s a good role for her. I expect to catch crap for a water bottle in my bag, even unintentional.  Not so at a child’s swim meet. [/quote]

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