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Reply to ""How hard is it to look at your email?""
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Here’s what is unclear to me: are you supposed to monitor your email in case of emergency or not? It’s clear that the client’s question WASN’T an emergency and didn’t demand a response. Your colleague was inappropriate and overreacted. But it seems like what you implied was that you weren’t looking at emails at all when maybe you’re supposed to keep an eye out for potential emergencies? Either way, I don’t think this rises to the level of reporting to HR.[/quote] Email is not for emergencies in most organizations. It doesn't confirm receipt out of the box. Calling is the gold standard for notification. Maybe text messages or an app specific notification on your phone (think push notification from your alarm app for example).[/quote] OP here. Correct. Email is not for emergencies. We have an emergency phone that goes home with one of three people every night and every weekend. the clients have this number. The phone holders are compensated extra for having the phone. Sometimes it rings non stop and sometimes it doesnt ring for weeks. It's just the way life works out. I am not one of the emergency phone holders. The individual that called is, hence my reaction to take the call. There has always been creep of work with the phone holders. They are happy to take the extra pay, but also try to shove the work off on others as soon as possible.[/quote] Given this extra information, you should definitely take this to HR. Your coworker wants to get paid for weekend work and delegate the tasks to you. Not okay. [/quote]
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