Reply to Asking Airlines For Compensation When They Mess Up?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]My spouse thinks I am being difficult, and I want to know how others see it. We are a family of four with a teenager and a college student, and for the last five years we have mostly flown business or first class. I hold very high elite status from flying for work multiple times a week, and I recently stepped into a high level executive role by being in the right place, working hard, and building strong relationships with both boomers and Gen X leadership. I see how rude and entitled some people in those generations can be in travel situations, and I never want to come across that way.

When something goes wrong, such as incorrect seats or an agent giving wrong information, I contact customer service and explain what happened. [b][color=red] I am a millennial, not an older angry traveler stereotype.[/color][/b] I am always respectful. I never raise my voice, never demand anything, and never make a scene. I have worked in service roles myself, so I understand how difficult those jobs can be and I speak to people the way I would want to be treated. I simply describe what happened and ask if the airline can offer consideration.

Because of my status and the money we spend on flights, the airline often provides miles or credits. My spouse finds this embarrassing, even when the airline clearly made mistakes.

Is it wrong to ask for compensation in these situations, or is it reasonable to expect accuracy and proper service when you have paid and earned this level of travel experience?[/quote]

Just so you know, the worst stereotype for pain in the a$$ ness is not older people or even the 80 year old boomers, but wealthy millennial women.

Your demographic is notorious for being exceptionally difficult yet blind to how notoriously difficult you are as a group.[/quote]

OP here. [b]I am not sure broad stereotypes about any age or gender group really help this discussion. [/b]What I described earlier was specific behavior I have personally witnessed from some older travelers, the very in-your-face, aggressive type who yell at staff over things they did not even pay for. I referenced that only to show the contrast, because I am nothing like that.

Everything I have raised here involves documented chat transcripts where an airline provided incorrect information. And when I follow up, I am polite in chat and email. I do not get aggressive or demanding. I explain what happened and let the airline decide whether to do anything.

So whatever stereotypes exist about any group do not apply to how I handle these situations.[/quote]

That's some irony coming from the person who started it. You really don't come across as self-aware in any way, shape, or form.[/quote]
Spot on.[/quote]

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