Reply to who else is really just sick of AI being everywhere now?

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[quote=Anonymous][quote=Anonymous]Call me crazy, but AI should NEVER be used for customer service/support. Literally every social media is now relying on robots to help their users, and customer support on stores are using AI to “help benefit” their profit. It is hideous AF.[/quote]

I have been trying to figure out how to fix a software and login problem on my dad's Windows 11 machine.

I wanted to post to a community at learn.microsoft.com because it seems impossible to be allowed to access the live support chat that Microsoft still has.  AI keeps telling me to do certain steps I've already tried and will not connect me to the link for the chat queue.

Learn.microsoft.com is a place where real uncompensated people from the public answer community questions.

I created a Microsoft account and wrote out a question.  Tried to post it.  Was first offered an AI synthesized response.  I was then given the option to accept the AI answer (which would then be posted publicly as the answer to my question) or reject it to allow fellow unpaid humans to read and respond.

Because the AI answer lacked some important nuances, specifics, and assurances, I rejected it.

Then my post went through an AI review before posting.  A message came back that the question violated the Community posting code but didn't specify why.  My question was then deleted.  So I did not have the wording to refer to.

I tried again and my question was deleted before posting again. I'm still not sure what part of my question was disallowed.

So basically I was unable to get any Microsoft-paid live human help and I was unable to get free help from other people because of AI.  The enshittification is maddening!

This is seriously impacting my thoughts on ever buying another Windows machine.[/quote]

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