Reply to Private sector people - do people at your co send emails during off hours? A number of the business clients I serve do

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[quote=Anonymous][quote=Anonymous][img][quote=Anonymous][quote=Anonymous]The fundamental issue is probably that OP has company does have a thing called urgent emails. He is expected to respond to those at all hours.

They should transition to a modern technology like teams or texting and leave the asynchronous email for non-urgent matters, since it has a much higher volume[/quote]

But is he actually expected to respond? It doesn't sound like he's having trouble differentiating between what's urgent and what isn't. And if he is, that's a lot easier to solve than getting people to stop sending emails when they want to.[/quote]

That’s the issue. The very existence of “urgent emails” means he must take the cognitive load to evaluate every email that comes in after hours. I assume she has some filters; maybe she can see phone to only ding when her boss emails?

She needs to push back and ask for a realtime notification channel like calling or texting or maybe teams if it’s on her phone. [/quote]

Op here- yes, this is it. Its the evaluation that is frustrating, especially when it is too often not worthy of an off hours email. I'm pretty never going to have DND on, as I explained above. And of course I know people in other time zones might email during *their* work hours, that's not the issue here. Its the local people. We use Teams and I have it on my phone, of course, but that doesn't really address the issue. And as far as calling for 'urgent matters', no one has used a phone to talk on at my co in over 5 years. [/quote]

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