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[quote=Anonymous][quote=Anonymous]We are French but not white. The worst treatment we ever received by a border officer was at Niagara Falls 12 years ago. The officer yelled at my husband, spit flying off his face, and called him a liar, and that he was trying to enter the US illegally. The entire office was staring at us. My 2 year old was crying. It wasn't until the manager came out of his office with our papers and told him we were allowed to enter that he stopped.

It all happened right under the sign every border office has that says they will always treat everyone with respect. I wanted to point to it, but in the mood he was in, he might have kicked us out. Border officers have ultimate power of decision in the moment, and if you're kicked out it stays on your record and makes future visas or green cards harder to get. If you get an aggressive one, you have absolutely no power, you cannot respond in kind, you cannot do anything except try to stay calm and explain yourself. And they know it. You cannot complain to their supervisor, there is no system to send anything up the chain.

I believe many people who want border control jobs in the first place are people who enjoy dominating others. The cruelty is the point, sometimes, and that's regardless of which administration is in the White House.

Every time we land at Dulles, we wait in line for 1-2 hours (no chairs - our kids have slept on the floor), and the officers are grumpy 99% of the time. There was only one who was nice, in all the 20 years I've lived in the US on a visa.
But none of them came close to that horror at Niagara Falls.[/quote]

I'm so sorry - that's horrible. How did the manager get a hold of your documents?

The CBP folks are an embarassment in many instances. I just cringe at how they yell at folks who do not speak English as a first language. It's just terrible.[/quote]

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