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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]It's not the employee's fault that the self-checkout doesn't work, OP. The good employees know to respond constructively to any client needs, but perhaps this one does not have the mental or emotional bandwidth to do that. Perhaps it was a bad day, perhaps she's always like that. Who knows? You can notify management, of course.

I choose to be lenient with employees who earn less than I do.
[/quote]

Why do I feel like OP took a less-than-decent attitude with the poor clerk, over her issue with the automated teller?

Don’t look here for validation, OP.

Go home, look in the mirror, and ask yourself how you can make yourself a better, kinder, person?[/quote]
OP here. I’m not looking for validation. I sort of feel bad. I couldn’t believe it when she just left! [/quote]

Ah - ok.  Thanks; that changes things.

No way of knowing what’s going on in her life.

My partner had an experience somewhat related;

she went to yoga. Then someone new showed up late to the class, really upset about traffic and her navigation app.  A few minutes into the class, she couldn’t hold it together, started crying, and left.

I mean, everyone felt bad for her, but things happen to people. [/quote]

Traffic and navigation apps are highly frustrating.

Topping it off with yoga, an exercise that makes tons of people sob like babies for some unknown reason, was too overwhelming for her.  There is something about stretching that starts the water works whether you like it or not. She should have stayed and cried it all out, her body needed that release.[/quote]

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