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Reply to "PSA - Avoid Stubhub if you care about attending the ticketed event"
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[quote=Anonymous][quote=Anonymous]Reading all these comments makes me nervous. I recently bought 2 tickets to a sold out concert on StubHub. About an hour later, I checked on StubHub and noticed they had sold tickets on the exact same section and row and one of my seats. I had seats 4,5. The other sale was seats 5,6. The price paid was higher than what I paid so it was not my purchase. I called SH immediately to let them know. They tried to call the seller the same day to verify but no reply, so there was nothing i could do but wait until the seller replied. They asked me to wait 72 hours so that they can investigate. Two days later I called SH to ask for an update. They told me that the seller was able to show proof that my seats are not duplicates. I requested an email saying such but I'm still nervous that is it legit since they add that I am protected by Fanprotect guarantee. Now I am also worried for the other buyer and I asked them to make sure the other buyer knew about the seats. I have no confidence that they informed the other buyer and I have no confidence that my seats are safe. Should I call SH back and ask for more guarantees that the seats are good? At this point, I am a nervous wreck for the next 3 weeks. I am flying to DC to catch the concert with my daughter who lives in DC. I have alternative plans if the seats fall through but I hate having to fight for my refund when I informed them of the issue weeks in advance. [/quote] Keep us posted! I am invested in this story. [/quote]
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