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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]When I was at Brown Brothers Harriman years ago we actually provided client service.

For instance one client on his wedding day Best Man got food poisoning.  His financial advisor got a call and filled in on 60 minutes notice in his tux. His wife ran got gift and got dressed attend and he did toast.

We did stuff like that as they are clients and that’s how you make Partner.

You need to go the extra mile. My brother in law was in sales and often took orders one to football games on Sunday, dinner with wife in Saturday. Clients don’t work your schedule you work there schedule [/quote]

That is incredible client service.

I agree that OP should have called back. OP got three calls in a short span of time on a weekend where weekend calls apparently never happen. That signals a problem - probably with OP’s work product. OP would have saved themselves a lot of trouble by just returning the call. [/quote]

The client would have saved themselves a lot of trouble by just leaving a message.  [/quote]

Clients don’t have trouble. There will always be someone looking for their business. No need to cater to someone who doesn’t deliver. [/quote]

Unknown phone number and didn’t leave a message.  No one can “deliver” when you as a client can’t function like a reasonable human being.  [/quote]

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