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Reply to "why do they want both homeowners there when coming to give an estimiate?"
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[quote=Anonymous][quote=Anonymous][quote=OBXbound][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=OBXbound][quote=Anonymous][quote=OBXbound]While the rationale for it is so that they can close the deal, I will say that having worked in this space, having both of the homeowners there is preferable. You'd be surprised how much variability it introduces if there are different opinions about options. [/quote] That’s fine, but that’s the couples issue…. If they know their dynamic, and that they usually or may disagree, and they decide to have one there for the estimate. But a company To “require” both spouses is absurd. [/quote] Again...like I stated before...the organizations that require it do so that they can close the deal in the house. If, however, you think that this doesn't introduce a degree of variability into the project scope when both aren't there and talking about options and decisions, you haven't worked in this space. It absolutely does and I can see where a company would want to request that so as to mitigate that potential. I have personally observed where a project was completed and a spouse claimed that it wasn't done "correctly" and was unhappy with the contracted result, albeit exactly reflective of the signed agreement. Does it happen much, no. But enough to where a company would want to avoid it in the future. The idea that it's discriminatory is false. The companies that require it aren't doing it because they are "Anti-Women". They are doing it for legal reasons so that they can close the deal in the house and overcome objections. Please stop attempting to make this about "discrimination". That is complete bunk. [/quote] Are you.... claiming to speak...... for an entire industry? LOL.[/quote]I can assure you, she speaks for pretty much the whole in-home sales industry. As a women, if you're prepared to sign a contract with a deposit payment for many thousands of dollars on the spot without your husband's input, that's great. Indeed it happens but it's rare. It's just as rare for a husband to sign without his wife there. If not, why are you intimidated by the notion that someone who does this for a living would want both of you there to discuss your project?[/quote] You should not be going into the presentation with an expectation that you get a contract signed on the spot. [/quote] Sure. Why would a contractor want to go to a home, spend 3 or so hours of his/her time with travel, to not pick up a contract. I am guessing you are a great tipper. [/quote] Because that's the business model you chose. You could have opened a retail store and had people come to you instead, but you opted for in-home sales. You know perfectly well your close rate is not 100%, regardless of how many homeowners are present at the time of visit. [/quote] +1 the high pressure sales thing is so off putting. Customers end up paying extra for the hours you demand of their time to hard sell them. You'd make more sales if you were more efficient with your own and other people's time and were able to provide more competitive quotes.[/quote]
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