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[quote=Anonymous][quote=Anonymous]OP here
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 By the time I begin interacting with overweight and obese people we have a huge journey ahead of us. I'm just wondering how it gets that far before someone tries to catch it. It's truly not a judgement thing. It's about understanding so I can help my clients better. [/quote]

To help your clients, the first thing that you need, is an attitude change.  If you truly want to help someone, you have to learn that helping them psychologically to adjust to a different mindset and life choices, is as important as the physical assistance.  A professional that helps someone make those types of changes should never have "horribly wrong" in their vocabulary.  If that type of language escapes accidentally, or your clients hear you talking to others in your workplace, you can truly set back your efforts.  So, even if you never voice it directly to your clients, you should still avoid those types of thoughts and phrases.

A true professional would think "We have lots of work to do" rather than "Something is horribly wrong".  While it is fine to ask "How did we get here?" you need to find a less judgmental way to ask for that information.  In all honesty, you come across as very inexperienced in dealing with people or just very abrasive.  If you can't solve that problem and learn how to handle people sympathetically and courteously, you won't be very successful in your line of work, even if you are the best physically.  
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