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Reply to "Can good customer service ever come back?"
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[quote=Anonymous]I don't need someone to smile and make small talk with me, I just want them to get my order right. If I place an order on a restaurant's app or through Door Dash, there's not even a middle man to misunderstand or make a mistake putting in an order. What I submit is what I expect to get. But something is wrong with our orders about 85% of the time. It's gotten to where I'm pleasantly surprised if something [b]isn't[/b] messed up.[/quote]
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