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Travel Discussion
Reply to "Southwest Airlines in a nationwide meltdown"
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[quote=Anonymous]To anyone caught up in this mess (my family was), if you charge travel to Amex (great customer service), they will dispute the charge for you to obtain your refund. This is after waiting in lines for hours yesterday and being told they “couldn’t refund” us and then trying to get through on the phone and never reaching anyone. Done pursuing any resolution directly with southwest and will never fly them again. Worse experience I’ve ever had flying and am a frequent traveler.[/quote]
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