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Food, Cooking, and Restaurants
Reply to "Is it just me or did the quality of the baristas at Starbucks take a serious nosedive?"
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[quote=Anonymous]I have worked at both Starbucks AND McDonald's (and cleaned bathrooms at both, lol). I worked in the 90's/early 2000's when food quality was better and the process was less automated. Now the baristas just have to push a button and much of the food at McDonald's is microwaved. At Starbucks they used to emphasize us making the customer feel welcome. Now that everything is mobile, I can't imagine the baristas have the time with all the online orders they need to fill. The tips we used to get (they were pooled) added at least a dollar an hour onto my hourly rate. I doubt people are tipping as much now. The app used to ask you if you wanted to tip but now I think you have to really go back into the app to do it. [/quote]
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