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[quote=Anonymous]OP here. To 1:32, Insurance. LOL. They were supposed to call in 24 hours to confirm the fax I sent of the labor and delivery coverage in my Book of Benefits. No call. They were also supposed to call in 7 days to confirm they listened to the phone calls. No call. We wrote a letter outlining all of this and also appealed the claims denied thus far. The letter was delivered by certified mail and arrived 12/9/11. There was supposed to be a response in 30 days. Guess what?

No response.

So we're working now on the DC Insurance Commisioner letter. I hate CareFirst. They manage to send me a f*cking bill on time every month, but they don't answer any communication at all.

I did call the CHIP number and got someone on the phone who then had to call Taylor Street. She said they don't know what happened (obviously) but will work on it. She said if I don't have anything by next week to call, but that because I'm pregnant It was supposed to be expedited.

I then told her how bad this program is to get into - and so now I know where to send my complaining letter when all this is done. Phew.

Thanks for all your help with this- -I never would have gotten as far as I have without you and the other posters who recommended fighting the insurance and going to the commission.  I'll update you guys in a few days.[/quote]

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