Reply to Why don’t teachers respond to student emails in a timely manner or not at all?

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]My 9th grade child emailed the distance learning coordinator 1.5 weeks ago with 3 specific questions about the Schoology platform and attendance processes for virtual students.  She has followed up twice.  Since then she has received no answer except for 3 reminders sent to all of the virtual students reminding them to reply to all of their emails each day.

It would be funny if the questions weren’t important.  She has asked others the same questions and was referred back to the coordinator.  She has also requested a virtual meeting, and no response. I am trying really hard not to get involved.  I suggested she leave a voicemail, but there isn’t an option to leave a message.

(This isn't a local school, and it is private which is why it started 2 weeks ago now.)[/quote]

Well, that’s when you can feel perfectly justified sending the email with a cc to all her superiors.  [/quote]

Yes, I could feel justified.  But in this case my child asked me to send the next follow up to the teacher.  She thinks maybe parents get more attention.

We have verified the email address in the school system, my daughter has sent one of the follow-ups from her gmail account just in case it was a school email platform issue. I am going to suggest in my follow up that perhaps the earlier messages haven’t gotten through (while copying myself so I can check.)

If that doesn’t work I will schedule a meeting with an admin.

I get the email volume issue.  I work as a consultant who either facilitates all day via Zoom or in the before times travelled to my clients.  At the end of each day there is always a huge email backlog.  But please be self-aware or at least have a sense of humor and and extend the same flexibility to students that you expect for yourselves.[/quote]

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