Reply to Last night every emergency vet hospital closed their doors on us

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[quote=Anonymous][quote=Anonymous]Vet here. We DO keep spaces open. Every day there are multiple same day sick visits that we don't fill until that morning  We are severely limiting wellness care like vaccinations and annual exams so that we have space for sick visits.

What do we do when those spaces fill? Well then we offer dropoff appointments. To the tune of five extra appointments each day to be squeezed between regular visits. Or done during our "lunch" which I haven't had in almost 18 months. Oh yeah - I also have to call back owners during "lunch", write records and do procedures that popped up during the day like broken nail repair, x-rays, sedation/wound repair, etc.

And then those spots fill. And then my receptionist comes to be saying Mr. Smith is really angry that you cannot squeeze in his dog who is limping. Or Mr. Jones dog has been vomiting for a few days and he can only come right now. Why can't you see him? And oh yeah - Mrs. Thomas wants med refills. She forgot to call them in yesterday and knows her dog is overdue for everything but wants you to fill it for her to pickup in an hour.

Are you getting it yet? 
[/quote]

Don’t waste your breath. These entitled people thing you should always keep a spot open for them. They’ll never get it. [/quote]

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