Reply to United Healthcare will no longer cover uncecessary ER visits

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Reply to "United Healthcare will no longer cover uncecessary ER visits"

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[quote=Anonymous]Hospitals suck at triage.  We were at a basketball tournament and kid jammed finger badly.   Red, swollen, not dislocated.  Staff at the medical office at the tournament told us to go to the hospital.  I asked the hospital here or the one near my house 2 hours away.  They said 2 hours away was fine. I asked at hospital check in if they would treat or send us to ortho in the morning. They said they would see and treat the patient.  I asked again, the nurse, after being brought back and again when finally seen by a doctor.

Doctor said they would xray and send us to ortho in the morning.  I refused treatment and said we would leave.  Made us stay about 45 minutes for release papers.  Cost to insurance for checking in and nurse asking what happened and taking vitals: over $2k

I wrote a letter to the President of the hospital and the President of the health insurance company, because this was just one example of what us wrong with health insurance in our country.

The idea of urgent care built in or next door to a hospital is a good one, with appropriate staff to triage where the patient should go.  [/quote]

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