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Reply to "Would you reimburse an employee who fell for a phishing scam?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous] You need to reimburse because it was the first time and you did not adequately explain. You convene a company wide meeting which all must attend, you explain what happened, and you say that in the future, no one will be reimbursed. [/quote] This. I might even require a signed form from each employee indicating that the training was attended and that they understand the policies. Also it should be made very, very clear that employees should ALWAYS get approval for spending for the company.[/quote] We have frequent training and fake emails to catch employees, and anyone who misses more than one phish has to go to special training. The results are reported to the top 100 in the company on a monthly basis. Awards are given to the teams that do the best. We joke that we don’t even open emails from our mother anymore. [/quote]
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