Reply to I have an in home daycare and the parents haven't paid in over a month

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Reply to "I have an in home daycare and the parents haven't paid in over a month"

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[quote=Anonymous]If you were to put it into collections they would take a cut of what was collected. If you went the small claims route there would be a filing fee, and you could loose a day of daycare income to attend court. At this point you can take it as a lesson learned and strengthen your policies & contract, and enforcement of them.

If you want to give it another shot on your own, you can email her saying you have documentation saying she agreed to pay for the membership, and payment for it is still due at the date you previously indicated. If you have text or email for request for babysitting services outside of the birthday party hour, confirm she was not charged for the birthday party, rather she was charged for the care after the birthday. (I would have waved this one.) Or, if you have in your contract fees for late payment such as $10 per calendar day for payment not received, or overtime charges for late pick up such as $1 per minute - did you charge those?  If you have those in your contract, and did not add them to her final invoice - you could email her back and thank her for pointing out your error. You could say you meant to wave the childcare services on the day of the birthday, but looks like you made an error and erased the late payment and late fees line for regular business hours instead. If she would like to stick to the previous invoice she is welcome to, or you could send an updated invoice waving the $20 and adding the $80 (whatever the total is I'm assuming it is higher.)

At some point, it comes down to: do you want to be right, or do you want to be happy. If the stress and risk of retaliation seems to much, then walk away and protect yourself more with future clients. For the next few weeks I would be checking online to see if she is bashing your daycare. 
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