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[quote=Anonymous]Almost all of my coworkers exclusively telework but we don't necessarily have strict work times so there is a lot of schedule flexibility.  If I send them an email and don't get a response, my reaction depends entirely on how urgent it is.  If I need a response within a couple of hours and they appear to be offline, I'll check with their manager to see if there is anyone else that can help in the person's absence.  If it isn't urgent, I just wait for the person to get back to me.

If I need to check with their manager, it is never presented as "Larla/Larlo isn't working like they should" since I don't know their schedule and I don't care.  I'm not trying to get anyone in trouble, I just need an answer/action.  However, this has led to the person I needed a response from getting talked to about their schedule once or twice over the years as their manager was finding them to be habitually unavailable.

Present the issue to management without making any judgement calls: I need an answer from Larla, she's unavailable, is there anyone else that can assist or how would you like me to proceed?  If management is ok with her being out of pocket, they can provide an alternate point of contact or recommendation.  If they expect her to be available and she's not, they can follow up with her about her schedule.[/quote]

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