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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I have had this happen to me on Delta, they said they overbooked a flight and needed 4 seats and computer "randoMLY" picked my family of 4.  We were bumped, even before we got on the plane, and we were checking in early so we weren't the last ones to arrive whatsoever.  They offered us a flight 10 hours later.  We were in business.  Huge argument ensued.  I had two small children, so spend 10 extra hours in an international airport with no where to go, then get on a 9 hour flight, hell to the no.  After 2 hours of arguing, crying, negotiating, they reluctantly agreed to put us 4, in 2 seats and 2 seats in coach, with NO refund on price difference, they just beat us down, just so we could get on our original flight (why they didn't offer these coach seats to begin with is insane).  We get on the flight and are on the runway, i look out my kid's window seat window and see 4 black town cars literally driving on the runway to our plane, people get out, and board our plane.  Our seats apparently were for these people.  F Delta.[/quote]

You are kidding me.  You paid for business class, and they bumped you to coach?  I hope you wrote a letter of complaint. [/quote]

Yes this really happened to me on a flight from CDG to IAD in 2015. I let my DH handle it (who is very calm and assertive in these kind of situations) while I cried big fat crocodile tears.  We never got a refund.  They acted at the end as if we were the problem and they were doing us such a big favor.  We were 3.5 hours EARLY for our flight, we were not flying standby or late or last to check in.   Every time I fly now I get nervous it will happen again.[/quote]

You mean on Air France, not Delta right? Delta doesn't fly CDG to IAD.[/quote]

They are partner airlines, so it was a joint flight if you are trying to get technical.  Just wait until it happens to you "I am so sorry but it looks like you have been bumped to our next flight as our flight is full.  It is no problem for you because you can have exact same seat assignments in the next flight.  That flight leaves in 10 hours so it is not possible to check you in at this time.  If you would like to come back in 7 hours we can check you in.  Now can you step to the side so I can help the next customer that would be very nice....."[/quote]
+1000.  I am appalled by the apologists[/quote]

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