Reply to This woman seated between two obese people is awful but so are they for not buying the extra seat.

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]
Good customer service means making all your customers welcome. Airlines could:

- have some bigger seats that are more expensive but aren't double the price of others. 
- be clear about seat sizes and distance between seats in the coming process
- dont move or rebook people who have chosen a bigger seat for this reason
- dont give away extra seats that are purchased for this reason
- don't overbook flights 
- don't charge extra for seat selection
[/quote]

They already have a lot of that and/or it won't address the problem.

If you want a bigger seat, pay for first class. I travel a lot for work but I know my trip plans many months in advance. First class, when bought far ahead, is the same price as buying economy class a month or two ahead.

Seat sizes are easily found on seatguru.com and the airline's website. It's not hidden at all.

Seat selection is a value to customers.. they should charge for it if people are willing to pay. Besides, that won't solve the issue if 2 large people traveling together choose to sit in the same row/section.

I agree airlines shouldnt' give away extra seats -- I didn't realize this was so common.[/quote]

The issue is the two larger adults clearly planned this to either get an empty middle seat or let someone else have the space burden.  They should have picked two seats together instead of selfishly putting a stranger in the middle of them.  I would have been pissed.  I've had it happen and its miserable.  She should have handled it better asking for a seat change, but most likely there were not any extra seats.  The larger folks should should have put her on the isle and taken the window and middle.[/quote]

I bet they at least know how to spell aisle since they were clever enough to go for this seat strategy. [/quote]

My DH and I do this all of the time. Why would you intentionally sit in a middle seat? If the middle seat gets taken then you can switch but if you book a middle seat you will definitely have a middle seat.

- frequent flyers, not obese 
[/quote]

Its rude, you take two seats next to each other.  No one wants to sit in the middle of your conversation, you handing things back and forth, etc.  I have no issue with a middle seat but I don't want you touching me nor do I want to hear your conversations or stuff being passed back and forth.[/quote]

the fat ones could've at least gotten the window and the middle seat but no they knew if they sat next to each other they couldn't move. They didn't care about giving no room to the middle seat person long as they didn't have to pay. Can't believe the fat one is a nurse too.[/quote]

No way.  You all are ridiculous.  Fat or skinny, if I book my flight with enough advance notice and have the option, my DH and I will always book window/aisle.  Traveling is awful and you make the best of it - window and aisle seats are the better choice.  why should I take the less optimal choice just because I'm traveling with someone?  You don't want to be in the middle of my conversation? you don't want to be in the middle of us handing stuff back and forth?  Then book your trip early enough and PICK YOUR OWN AISLE OR WINDOW SEAT.   Don't expect me to suffer just to make your life better.[/quote]

I would tell you to switch if you were having conversations around me and passing stuff.  Sometimes you do book early enough.  If I'm alone I don't care where I sit so I'm not spending extra money to avoid nasty people like you.  If you want to be next to your spouse, book tickets accordingly and not annoy the middle passenger.  If you cannot sit in a  middle seat, maybe you should learn something from this thread... try some salad.[/quote]

DP. And I'd tell you that you aren't the boss of me. If you want to avoid people like me then pay the fee to the airline. [/quote]

May I suggest slimfast? Or do you just book plane seats to annoy on purpose and spit at the middle seat passenger when you talk to your baby elephant companion? Or are you too cheap to buy the middle seat to spread out?[/quote]

Keep up PP. I'm not obese I just always book the aisle and window with my husband and don't care that you have to sit between us. [/quote]

We get it! You are proud to be an arsehole and have it coming. Hard.[/quote]

You will not be able to convince me that an airline providing the option to pay for seat choices and my taking that option in a way that makes me most comfortable and letting my husband choose the seat that makes HIM most comfortable makes me an ahole. [/quote]

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