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Travel Discussion
Reply to "Don't fly United"
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[quote=Anonymous]This is going to cost them big-time. I just cancelled a non-refundable fare and was offered a full refund if I booked a new reservation within the next 12 months. I took them up and changed a $600 fare to a $120 flight which I will happily cancel. And I'm a no-status non frequent flier. I can only imagine how much $ they are going to spend on customer retention, not to mention the likely 7 figure payment to this guy. Oh, and yeah the CEO is toast. He will get his golden parachute but I put the over-under on him gone at this time next week.[/quote]
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