Reply to Author's book publication cancelled after a tweet reporting on a WMATA employee eating on the metro

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]The author was mad that the metro employee told her off. So, she "one upped" her and put her on blast. Publisher thought hell, is she going to do this everytime she gets bad customer service, or gets told to stay in her lane? This is nothing but a drama queen who will attract negative attention for the few thousand dollars that she is going to bring in. Nope, she's not worth it. [/quote]

YESSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!  Somebody that gets it.   Character.  That is important to many.[/quote]

Both of them should have some character.  Doing something that's against Metro rules while wearing a Metro uniform and then being bitchy when someone calls you on it shows a lack of professionalism.[/quote]

Well if they both lack character but the Book Lady got the worst of the whole incident that shows she's the dumber between the two.[/quote]

No, it just shows that twitter justice is arbitrary.  It easily could have gone the other way...[/quote]

Could've gone the other way if the Metro lady was the idiot who took it to Twitter.  Stupidity is thinking a mob of people on a platform of anarchy will behave in a predictable unanimous manner.  If Book Lady had a shred of sense she would have known there'd be backlash from folks on Twitter and thus thought twice about posting.[/quote]

No, it could have gone the other way, if someone caught the whole interaction on tape and recorded the employee being rude.   Employees need to be set the standard for service.[/quote]

Well shit it could’ve gone the other way if Kim Kardashian was on the train when it happened and she posted a pic of herself smiling sitting next to the Metro Lady while drinking Courvoisier.  How many hypotheticals you gonna use to try and run from the fact that Book Lady is an idiot?[/quote]

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