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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]It’s not in meltdown.

It’s a workhorse, short haul busy airliner that has a ton of offering. A single plane of there’s does 11+ routes a day, all different, not a shuttle repeat loop or long haul flight. 
Thus when a “once in a generation” cold snap and storm come through during the busiest travel time of the year (Xmas winter break), it has to pause longer than other airliners that don’t have as many daily flights or passenger counts.

It’s too bad mass media and now the govt/buttegieg are jumping on the political Bully Southwest, Bully Texas, Bully the Midwest band wagon.
  
If they force SW to change their business model there will be less routes offered, less frequently, higher prices, baggage costs, and no last minute customer cancellations. [/quote]

There’s a mess.  At least some of it could have been prevented. Are you bothered that the media are reporting this as news?  Are you bothered that with THOUSANDS of cancelled flights and tens of thousands of stranded passengers, the Department of Transportation is openly concerned?  
I guess you’re more worried about investors than stranded passengers? Any other reason for misusing the word “bully” and trying to politicize an enormous mess that’s only partially related to the weather?

[/quote]

Let’s get them appointed politicians involved, that’ll fix it!

Agree that all that will result from that is less routes and higher costs for customers.

No, it doesn’t surprise me that a huge wind, cold, ice storm that covered 70% of the continental U.S. a couple days before Xmas resulted in cancelled flights and rebooking issues.

We also weren’t surprised that our route, which didn’t need a plane going from Boston to DCA and back all day long had more and longer issues than a long haul jet doing one 6-10 hour route every day or a shuttle runner. [/quote]

One role of our government is consumer protection. Not sure how much they can force SW to do, but hopefully the attention will force SW to upgrade their IT systems. I think it’s also worth taking a look at their routing system. Maybe a modified hub/spoke would work better. Or at a minimum a better contingency plan for mass cancellations. They’ve neglected their operations for a long time - while expanding - and consumers have suffered.

And this was way beyond weather delays. Most airlines had a lot of delays/cancellations - for a few days. SW took significantly longer to rebound. Have they gotten everyone home yet? Even if the planes are flying again doesn’t mean that passengers (and luggage) are where they need to be. 
[/quote]
Good luck with depending on politicians to protect us from airline abuse. They’re so deep in cahoots with airline lobbyists, that it’s a joke.

Hey, where can we see what exactly SW did with the 7.2 BILLION dollars (of OUR tax dollars) Congress doled out to SW?[/quote]

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