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Reply to "I am a DC uberX driver since 2013 and have SEEN IT ALL...so please, AMA"
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[quote=Anonymous][quote=Anonymous] What happened with the one star?[/quote] It was from a guy who spilled a takeout container full of fettuccine alfredo all over the backseat and floor mats. He made no attempt at cleaning it up, nor did he reach into his wallet for some cash to cover the trouble or tip thru the app. A little effort on his part and an apology would’ve went a long way, but I’ll happily turn a “not my problem” attitude into cash when it’s applicable. So I snap a few pics of the mess, submit them to uber to collect a $40 cleaning fee from him (uber determines the severity...it’s $20-$150), clean the mess up myself with the kit that I carry in the trunk, and then go on about my night. All of my 1-stars have been retaliation for standing up to passengers’ own bad behavior. One was from a lady who slyly hit a weed pen in the backseat but then hotboxed the whole car while we’re rolling on the highway, so I pulled off at the next exit and gave her the boot at a gas station. All the others were from making a mess, dog hair, puke, etc. that I collected the cleaning fee for. I’ll gladly trade 1-stars for $40+, and my rating is so solid it has zero net effect. I’ve never gotten a one-star for driving ability, route choice, cleanliness, or conversation/attitude, and don’t ever plan on starting.[/quote]
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