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Reply to "I am a DC uberX driver since 2013 and have SEEN IT ALL...so please, AMA"
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[quote=Anonymous]So I tried Uberpool in a city I was visiting. Fare was supposed to be $5 from one hotel to another. Then Driver picked up Passenger A. Then when we were 3 blocks away from my destination, he oddly made a left away from my destination. Turns out he picked up yet another passenger. Since it was near, I asked to just be let out. Driver said No, I'll get you there. Then, he made a few wrong turns although he had a GPS on and almost got stuck entering a highway. At this point we were about 10 blocks away from my destination per my google maps. Then he headed back towards my destination, dropped me off a half block away saying it was a one way, he couldn't make a left turn to drop me off at my hotel, when I had luggage. I was annoyed even more when I saw the fare email. It was higher than the $5. I complained to Uber and they said that if the destination changes, then they start charging by mile and time, so the fare was correct. The driver had put in the destination as the cross street from where I was supposed to be. I am guessing him getting lost added to the fare, as it took longer and traveled a longer distance. I wanted to leave a bad review but also didn't want to penalize him if he wasn't the one charging me more for his inexperience, if it was Uber. So was it Uber or him? At least it was him who accepted the third person that took me away from my hotel right? I am about to not leave any review on the driver instead of a negative one, but I wanted to know what the driver had control over. Thanks! [/quote]
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