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Reply to "How to handle a very rude customer! Need a rational talking to..."
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I hate to say it, because she sounds AWFUL, but you should provide the service. You have to be the professional. As painful as it might be inside, you should do your best to make her happy, because it is the professional thing to do. And...a woman like that will definitely shout it to the rooftops if she is unhappy. [/quote] Why. She's gonna bash her anyway. Might as well save the blood pressure karma [/quote] She might not. If it goes well, this blowhard might be the type to post a positive review. Anyway, reviews are not the point of giving service. Providing the service and being a professional about it is the point.[/quote]
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