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Reply to "How to handle a very rude customer! Need a rational talking to..."
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[quote=Anonymous]Sucks OP - she sounds horrible. Depending on her age she just might get on Yelp and leave a review. Of course you can always refute her allegations but her 1 Star will likely skew your positive reviews :( You have 2 options as I see it: 1) be sweet, nice and kind and tell her she is "right" and you are "wrong" even though I know that will kill you to have to do 2) or....tell her to Fuck Off and that you are firing HER as a current and future client and that you're banning her from your business. While that would feel great, get ready for the likely wrath of this person. [/quote]
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