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Reply to "is a 20 percent tip your baseline or the highest possible achievement?"
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[quote=Anonymous]20% pre tax is my baseline, will go up for truly exceptional service, and have no qualms about going all the way down to zero for terrible service, which I've only done twice. I think exceptional service is increasingly rare, and everyone who tips 20 percent no matter the service out of pity is only exacerbating the problem. Tips are now obligatory and expected, and servers feel entitled to it and don't see a reason to work for it. If you're a shitty waiter/waitress, you'll be getting no tip from me. [/quote]
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