Reply to I'm the HR Bitch! Ask me Anything

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote]+1. It cracks me up just reading about it.

That said, I want to love you guys, I do, but sometimes it's tough. Why is it when I email HR about something important (to me at least), like getting my FSA forms in on time, it takes weeks to get a response? Even when I start emailing every two days. If there's a good excuse, like maybe systems issues, or my particular case is so bizarre they don't know what to do, can't they just send a temporary response? Maybe something along the lines of "thanks for your patience, we're still working out systems issues, but we'll let you know as soon as possible!" That would avoid the feeling that my emails are lost in a black hole. [/quote]

I know that often there are deadlines and everyone starts rushing their forms in near them so my insurance HR people get swamped. That may be it? If not, it's just personality. Some people simply don't respond to an email until they can give you the info they know you want. You're saying you want an email saying, "I've gotten your request and am working on finding out the answer for you." [/quote]

Well, yes, when it's been two weeks (in that particular case) and the FSA deadline has actually passed. [/quote]

That sucks; I'm sorry that's happened to you. If HR is in the same building as you, I'd suggest you go talk to them in person, and then memorialize the conversation in an email to them to CYA. [/quote]

Thanks. I get that every profession has its eager beavers and its slackers.[/quote]

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