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Infertility Support and Discussion
Reply to "2013 experience only please: Have you found a good, organized clinic?"
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[quote=Anonymous][quote=Anonymous]I think Cleveland is not getting a fair response. I had a great experience with him. He was always kind, spent all the time I needed to ask questions and always responded to my phone calls. Ok, so he did not respond as fast as he could have, but I think that is SG fault, for being under staffed! not his fault. SG is like IKEA, please people, get with the times.[/quote] I'm glad you had a good experience with him, but it's not just a function of SG. The finance people in Rockville and other offices are competent and don't have the issues he has. At one point they had me go to another office to meet with the finance person there. She printed out my entire financial history, and we went through it line item by line item. It took forever but we eventually got everything straightened out. Sorry to derail the thread. [/quote]
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