Reply to WWYD?!? Big Box Disappointment (Kitchen)

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Reply to "WWYD?!? Big Box Disappointment (Kitchen)"

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[quote=Anonymous][quote=Anonymous]Op - it sucks you are going through this.

But, first, two weeks? Have you literally never had a friend or family member do a renovation, or read about renovation experiences online? Two weeks is a completely unreasonable expectation for a kitchen redo. I’ve never heard of it taking less than two months.

Second, you say it was a “measuring error” but then you describe it s a swing door making the kitchen not functional. Is is a measuring error such that things don’t fit? Or is the measuring correct, and you and the designer just did not take into account a door that will open in a constantly annoying way? The latter is really not an error. It’s a sucky thing that ideally someone (you, the bb store, your contractor) caught, but here you are. But it’s definitely not “an error” in the same way ordering the wrong cabinet finish is.

Third, I don’t know why you’re expecting excellent service when you ordered from literally the cheapest option at there. Bb kitchens are notorious for bad service, cheap materials, and budget kitchens.  And, to save more money, you used your own cheaper contractor to boot. This is another one of those things where it seems you’ve never had a friend do a renovation or read the internet. If I buy a light fixture at Home Depot, I know there’s a thirty percent chance it’ll be broken in the box or otherwise be crap. Why would you think a super cheap priced kitchen is better?

Finally, you seem to have a bizarre idea about how any of this works. Again, you just seem really naive about renovations. Free appliances? Free cabinets? Are you insane? I did a $600k whole house renovation with a high end company. Quoted 4-6 months. I laughed and assumed nine. Twelve months later we got back in the house. Delays were due to natural disasters, slow sub contractors, and some of it just due to my contractor deprioritizing me a few times. Super annoying but it is what it is. We rolled with it, invited my contractor to our move in party and have a social relationship with him now. The inconveniences you’re describing are super run of the mill for any renovation, esp cheap ones like you’re doing, and no one expects free cabinets for a 6 week delay. You just seem super naive about this process. [/quote]

UPDATED 
Maybe you’re just pretentious or don’t care to read… They screwed up our project completely and at this point has offered us in writing a 50% discount. We are standing firm and are not accepting.[/quote]

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