Reply to Is trying to get late checkout always such a drag?

Forum Index » Travel Discussion

Reply to "Is trying to get late checkout always such a drag? "

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]The issue is, the hotel has no way of knowing when other guests will be checking out or checking in, and they have to have time to clean the rooms in between. If they give too many people late check out, then all the people who want early check in the next night will not get it, if they have high occupancy.

We are working on ways to make this more digital and automated in my large hotel company. (Hilton, Marriott, choice, etc) [/quote]

I always thought the issue was leaving the staff idle when they run out of rooms to clean when they could be sent home off the clock when they finished. Why is early check in for people who aren't there yet prioritized over late  checkout for people who are there?[/quote]

The person who thinks the housekeepers will be “left idle” and will “run out of rooms to clean”, they typically clean 14-17 rooms per shift. They don’t have a lot of down time.  The room has to be cleaned after you use it, regardless of when you check out that day. And if there is low occupancy they just won’t have a lot of housekeepers on staff to begin with. 
[/quote]

I said that because I was told it by hotel staff once upon a time. It was probably 15+ years ago, though.

Post-Covid, I've gotten late checkout 90+% of the times I've requested it. I usually ask in the late evening and have only been told to check in the morning once or twice. Typically just want noon, although once I asked for and got 1:00 at a Hilton Garden Inn. I have Silver or Silver Elite (I think ?) status with Hilton and IHG, whatever tier requires 10 nights but fewer than or 20 or 30.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics