Reply to Fight at hair salon. What would you have said, if anything?

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[quote=Anonymous][quote=Anonymous]Cranky seeming lady was upset, insisting that her colorist (new to her apparently) snickered when she complained about something (not sure what it was- something about a knot in her hair..?) and then made a comment to a co worker about her. The cranky customer refused to continue working with her and went and sat in the waiting area, but not before another customer got involved, I think to defend the colorist, and there was a yelling match over MYOB etc.

Cranky lady sat and had to be convinced by another colorist (who is also the manager) to go back to her chair to finish. She insisted the colorist had ‘snickered’, that she was ‘triggered’ and ‘very offended’ and wouldn’t go back to her seat. All of this took awhile and my appt was delayed by 45 minutes.

I felt like saying something to the lady but kept quiet. I kept my nose in my phone.

This was at a salon in an upscale location fwiw.

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Glad you stayed out of it. I can't imagine what you could say that would help the situation in any way. And you really do NOT know what the interaction entailed. People aren't always good at reading each other or giving each other the benefit of the doubt. But if your appt was excessively delayed, you should have spoken up (not to add more drama, just to let them know you did not like having to wait, although if I wasn't in a hurry and had a good book with me, I wouldn't have cared either way.

I think the world would be a better place if people limited their observations of other people to observable facts to start with, avoided judgment, and unless they could actually help make a situation better stay out of it.

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