Reply to Private sector people - do people at your co send emails during off hours? A number of the business clients I serve do

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[quote=Anonymous][quote=Anonymous][img][quote=Anonymous][quote=Anonymous]The fundamental issue is probably that OP has company does have a thing called urgent emails. He is expected to respond to those at all hours.

They should transition to a modern technology like teams or texting and leave the asynchronous email for non-urgent matters, since it has a much higher volume[/quote]

But is he actually expected to respond? It doesn't sound like he's having trouble differentiating between what's urgent and what isn't. And if he is, that's a lot easier to solve than getting people to stop sending emails when they want to.[/quote]

That’s the issue. The very existence of “urgent emails” means he must take the cognitive load to evaluate every email that comes in after hours. I assume she has some filters; maybe she can see phone to only ding when her boss emails?

She needs to push back and ask for a realtime notification channel like calling or texting or maybe teams if it’s on her phone. [/quote]

The appropriate conversation is with the manager about how to handle this. If you start telling people who don't report to you when to send you emails, that's going to come across as not understanding workplace norms, regardless of the official policy of the company. [/quote]

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