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[quote=Anonymous][quote=Anonymous]I’d give them $100. Seriously. You addressed it immediately with window units and a new system. There’s zero guarantee that something won’t break during a stay. Zero.If they want that, they can stay in a hotel. Refunds are only warranted if you didn’t address the issue within 24 hours. You did. And that’s likely in your rental agreement. [/quote] This is nonsense. OP did not provide what was advertised for multiple days of the stay, and then they had to deal with the repairmen in the unit. Plus, the risk and cost of something breaking is on the host, no the guest. I agree with those who have suggested 50% off the entire stay. In other words, no charge for the days with no central air. [/quote]
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