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[quote=Anonymous][quote=Anonymous][quote=Anonymous]Op here. I am not driving them over. [b]It's an 8 minute drive each way, it's raining, and I'm tired.[/b]

I did try to call them and it turns out the phone number was not for the recipient s, but for the insomnia cookies place. I told them what happened  and they said they'd take care of it. I don't know what that means.
The recipients email address was also on the receipt so I sent them an email to tell them that they need to call insomnia cookies to.sort this out and I will be eating the cookies.
This whole thing has just been a huge pain. [/quote]

You lost my respect, OP. You can't drive 16 minutes, you can't abide some rain, you told a random neighbor you were eating their cookies. And you think this has been a huge pain for YOU????????

I hope you just made this all up, because if this actually happened in real life, you're a very poor excuse for a human being.

[/quote]

The entire point of insomnia cookies is fresh cookies. It’s like a pizza delivered to the wrong house-if I’m the intended recipient I don’t want the old pizza hours or days later-I want the company to re-deliver a fresh, untampered with batch.

If the drive through hands me someone else’s food and I notice after staring to leave, and have to go inside to fix it-they aren’t ALlOWED to re-serve that food. Same concept here.

Insomnia cookies are closer to DoorDash delivery than UPS. Most of the responses don’t seem to u understand this. [/quote]

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