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Reply to "What happened to basic Customer service? Is it gone forever?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Learn to leverage the chat feature thats the new way forward, I've gotten a lot of stuff done w/ it. Sometime even AI will give me exactly what i want which is often a refund.[/quote] You must be an exec if you use the term “leverage”. Horrible word. Maybe you can write a post using the word “synergy”. Chat bots are generally useless and are only capable of basic things. Most times they tell me you need to talk to a person. [/quote] Chat bots are not the same as chatting with a live person. Chat bots are useless. Chatting with someone can be super effective. [/quote] +1 I regularly use the chat function to deal with a 100 percent online business we use, and it's a real person. Excellent service every time. (It's 1-800-Contacts website for contact lenses)[/quote]
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