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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]My DH is a pro at this too. His favorite phase is, “You need to make this right”.  If they ask you what you would accept, tell them. My advice would be to shoot high, a free night would be perfect. Stay calm, no raised voices, why you love this hotel, you have recommended it to friends,blah, blah, blah. Let us know how it goes. [/quote]

This is exactly what my DH would do, and he’d get it. [/quote]

All the posters chiming in about their “DHs being so good at this” just makes me sad. Is it because women are afraid of being called Karens they feel less equipped to advocate for themselves?

[/quote]

I tend to be the person who does this in our family and I am the female. (Example, we were getting a tired fixed, they said it would take an hour, then the entire team went on lunch break 30 mins into the job and we were told it would now take 2 hours. I discussed it with them and got the service done free.) In my experience there are some customer service professionals, esp in certain industries, who will NOT engage with a woman on this stuff - it is an ego thing - so that could also be why the men are perceived as more effective in these situations, or why women avoid them. Recently I was pursuing a completely erroneous charge with a contractor and they kept asking to speak to my husband because they wouldn’t credit the invoice for me alone (even though I had dealt with them the whole time).

That said, women, do t be afraid to hold people accountable for what they say they will do. [/quote]

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