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Reply to "Gate lice’ beware: American Airlines is catching early boarders"
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[quote=Anonymous]The airlines want passengers to clamor for early boarding. They have designed the boarding system to trick you into boarding early because that's more profitable for them. Used to be that boarding was from the back of the plane to the front, and many passengers didn't like being forced to board first. Some passengers would hang out at the bookstore until the last minute. The airlines figured out that if they made boarding early a 'privilege' then people would fight over boarding first. Now they even charge us for the privilege. It's kind of hilarious. https://www.managementtoday.co.uk/southwest-airlines-used-behavioural-science-improve-queuing-times/innovation/article/1663912[/quote]
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