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Infertility Support and Discussion
Reply to "Aetna & IVF Meds - WTF?"
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[quote=Anonymous]Aetna only authorized and sent me half of the amount of one of my IVF meds that my doctor ordered. Obviously because of this, I needed more of that med during treatment. When I called to get more, they said I needed an authorization for a REFILL for the meds which can take up to two weeks to get. How can it be a refill when they never filled it in the first place? Also, how can they authorize only half of what my doctor ordered and when I need more, tell me that I need an authorization for a refill which can take more days to get than the usual entire injection period. Is this even legal????? When I explained that I needed the meds the following day, they basically said I have to get it from a local pharmacy and pay cash price (which they will not reimburse). My doctor's office called and it made no difference. It's been three days since I needed the meds and I still have not gotten the refill. Has anyone experienced this and what did you do to get the meds?[/quote]
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