Reply to How does FH Furr have almost 5 star reviews?

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[quote=Anonymous][quote=Anonymous]We used to have their monthly service plan. The times they came by were ok and they didn't necessarily always upsell but they charged so so much of we needed anything. Then our AC died and we got quotes including from FH Furr, GAC and some smaller companies. [b]FH Furr was by far the worst. The guy insisted on two 3 hour high pressure sales visits right smack in the middle of dinner time. [/b]The guy even had the gall to say he was giving us of his time for free. And the quotes were ridiculous, like really ridiculous. GAC was expensive too but not to this level.[/quote]

Had the same experience! Tried to go through Costco, who sent FH Furr. Guy would not leave! It was after dinner time, though, and I had two little kids who needed to be bathed and put to bed. He drew (by hand) an elaborate picture of our system. It was ridiculous.

To the PP who asked about ARS, we used to use McCarthy Services, but now they're linked to ARS/Roto Rooter, and they've been awful. Came out for a maintenance visit and tried to scam us into spending thousands to take apart our air conditioner which had nothing wrong with it. Paid the guy to get him to leave. Then the company wouldn't return our calls. Kept saying management was in a meeting. For weeks! Got our money back from our credit card. They also taped over the internal shut-off switch to our furnace and a bunch of other stuff. Do not use. [/quote]

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