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Reply to "Booked through hotels.com and hotel doesn’t have my type of room. What do I do?"
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[quote=Anonymous][quote=Anonymous]Hotels.com is owned by Expedia, fyi. You will always get the same or a cheaper rate for the same room type on a direct booking, if the company is doing their business correctly. If you see a rate for a hotel you like on Expedia, hotel.com or booking.com, find that company’s direct website and book it through them. That way you’re guaranteed the room type and there’s no intermediation or finger pointing when something goes wrong. -20 year travel industry exec[/quote] This just isn’t true. I always check directly on the hotel’s website, and sometimes it’s the same or less as third party, but often it’s more expensive. [/quote]
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