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[quote=Anonymous]Agree you should beg. Lay it all out there - your boss has flown to this conference for the meeting, you made an error in the registration, and would be deeply indebted to them if they can help you figure out a way for him to be able to participate.

Keep in mind that there are undoubtably No Shows and ask if there is any way they could take their place, and of course you will pay - including any late registration penalty.

Be prepared when he gets back to debrief what happened and share your plan for how you will make sure it will never happen again. That could include something like creating a Conference Tracking Spreadsheet that you can filter by person and review with individuals monthly to make sure there aren't future mix ups.

As for the email, right now I'd stick with a short version of the above:
"I am so very sorry for the mix up. I'm working to get to the bottom of it. Here's what I've learned so far:

From my records, it looks I may have messed up the registration; I believe I may have confused your two meetings and something fell through the cracks.

I have spoken to XYZ. They've confirmed you are not registered. There is a possibility of you registering directly when you arrive, though right now it looks like the event is sold out so there may be complications.

My next step is to talk to XYZ. I will explain my mistake and figure out what can be done to make sure you can attend. I will be in touch as soon as I have more news. It goes without saying that I am prioritizing resolving this situation for you.

I'll be prepared to discuss with you upon your return how we can make sure this never happens again.

My sincere apologies.
Louise.

[/quote]

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