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Reply to "Did you receive an thank you for your donation to your private school?"
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[quote=Anonymous][quote=Anonymous]So this is the second year we have donated to our school's annual fund. Both years we made a $1500 donation through our donor advised fund. Last year we never received a thank you from the school and this year it has been a month since the check cleared and again, we haven't gotten any acknowledgement. Last year I did reach out to the development office, just to make sure the check got into the right hands, and they were apologetic about not sending the acknowledgement. I sense this will be another year of the same situation of no letter of thanks. It's not that we need a letter for taxes, but we are just feeling under appreciated at this point and don't feel very motivated to donate again in future years. I realize in the scheme of things, our donation isn't a huge one compared to large donors, but it is certainly more than the suggested donation in the appeal. For what it's worth, when we donate to my husband's alma mater, we not only get a letter from the school, but we also get a phone call from a student, which is a very nice touch. [/quote] As the Advancement Chair at my DD's school, I can tell you that you should be getting not only a phone call but a nice note or letter in the mail. That's really poor customer service.[/quote]
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