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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I work for an org that is planning a multi-day event at a hotel in Puerto Rico.  It is a large, major chain hotel in San Juan.  Our meeting planner reviewed our food and beverage orders with the hotel today today, and since she and I are both tea drinkers, she confirmed what type of black/breakfast tea they serve.  And the hotel told her that they don't have black tea.  Not that they are out-- they just don't stock it at all. I told her that is unacceptable and they have to either get some, or discount our beverage service rate if I have to purchase tea for all of the tea drinkers at the event.

Am I being unreasonable to expect that a major hotel that hosts large events should have breakfast tea available? I am accustomed to being given limited/bad tea options at restaurants so I always carry some in my bag, but I've never been told by a hotel that they simply don't carry it.

I realize that in the grand scheme of life this is not a big deal, but I have been attending/managing conferences for 20+ years and this is not an issue I've ever dealt with.[/quote]

See, the thing is, you did ask ahead of time if they had the tea you want because you knee it wasn't a given that they would have it. When you ask a yes or no question you should not be surprised that the answer was no, it is a legitimate answer. If you thought your preference for tea was ubiquitous as water you would not have asked about it ahead of time.[/quote]

DP but I disagree, when you’re planning and event you have to exchange a lot of information that might be a given. Like she didn’t ask if they served coffee and water but they probably told her they did. So then she asked about tea because they were going over all the “givens” and it hadn’t been mentioned. [/quote]

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